Creative solutions for unique needs

Creative solutions for unique needs

Griffiths Knight
Griffiths Knight
Griffiths Knight
Griffiths Knight
Griffiths Knight
Griffiths Knight
Griffiths Knight

Case Management

The first and most important priority in Case Management is always the child and their family unit. Our focus is on establishing positive and flexible lines of communication between all parties and building a collaborative team approach to all aspects such as care and therapy, whilst being empathetic to the difficulties that the family may be having in coming to terms with catastrophic changes in their lives.

As a case manager, Naomi receives her referrals from solicitors and insurers. She works with the child, their family and legal team to assess the young person’s individual needs and makes recommendations in relation to meeting those needs.

She then instructs third parties and manages their involvement to ensure that her clients’ needs are met, regularly reviewing progress against the case management goals that have been agreed. This ensures that intervention is proactive and meets the changing needs of both the child and family.

Griffiths Knight has developed close and effective working relationships with a number of legal firms, specialist therapists, education, community and care solicitors and schools. We work closely with parents and young adults to assist them in obtaining appropriate support from statutory services, as required. We are also well used to working with external HR and payroll providers as part of the process of recruiting and managing large care teams.

Each individual case may require the involvement and coordination of many specialists and professionals. It is therefore vital to be mindful at all times to ensure that the client feels comfortable, supported and empowered by the intervention process rather than overwhelmed by it.

Case Management is defined by the Case Management Society UK (CMSUK) as a collaborative process which assesses, plans, implements, co-ordinates, monitors and evaluates the options and services required to meet an individual’s health, social care, educational and employment needs, using communication and available resources to promote quality, cost effective outcomes.